RMC-07-112 Driving Performance Improvement within the Maintenance Organization

Description:

Modern manufacturing organizations can compete in international markets only if they can deliver simultaneous increases in plant output and reductions in controllable costs. Maintenance organizations can make significant contributions to these objectives; however in many cases short term focus on fixed cost reductions undermines the ability of the organization to deliver sustainable long term benefit. The paper examines the role of benchmarking in setting performance targets, and also describes the development and use of KPIs to drive performance and monitor improvement. The paper addresses design of the maintenance organization, the insourcing and outsourcing of maintenance work, and methods to improve productivity, using examples and data from the Sabic UK Teesside plants as illustration.