RMC-04-81 The Maintenance Journey: A proven approach for changing from a reactive to proactive culture

Description:

The approach to implementing a successful change management strategy that ensures a smooth transition from a reactive to predictive maintenance culture is explained and illustrated with a case study. To start, a non-hierarchical team of change leaders will drive maintenance to become a site issue. Through an emphasis on key measures, the benefits and objectives of a proactive maintenance approach are clearly communicated throughout an entire company. The Fish! Philosophy is highlighted as one of several tools used to continually motivate and drive an organization to overcome the resistance to change. Coaching and on-site support are necessary because “change” is not an overnight process. Change is a continual journey that can be greatly accelerated with help along the way.