CC-03-150 Critical Success Factors When Implementing a Wireless Mobile System to Enable and Sustain Process Improvements

Description:

ABSTRACT - The major benefits achieved through implementing a wireless, mobile, work process improvement software system are not a result from installing technology but instead come from how the technology enforces and sustains improved work processes. This paper highlights the critical success factors that several petrochemical and refining companies have used to ensure that measurable improvements in operational Key Performance Indicators are achieved to deliver consistent paybacks of 4 months or less on these projects.