RMC-02-102 IMPROVING TURNAROUND PERFORMANCE THROUGH KNOWLEDGE MANAGEMENT TOOLS

Description:

Turnaround planning practices drive performance outcomes. The Turnaround Readiness Pyramid is a knowledge management tool that quantifies planning practices and measures the gap between actual practices and industry Best Practices. Along with describing the Turnaround Readiness Pyramid, this paper summarizes the results of Turnaround Readiness Assessment audits conducted during the past year on Refinery Turnarounds and analyzes the results for industry trends. Also, the paper discusses a case study of how a specific turnaround improved its outcomes by consistently measuring its Readiness and Team Alignment by using the Turnaround Readiness Pyramid tool.