RMC-13-87 Getting the Most Out of Your Contracted Workforce

Description:

In this presentation, the speaker explores the various relationships that exist between host companies and contractors, challenging the audience’s view of what relationship they believe they have and how to change it. It also discusses the importance of establishing Service Level Agreements (SLAs), provides critical success factors and highlights the pitfalls to be avoided when establishing SLAs, before laying out a plan for establishing an effective contractor management system.