2012 Reliability & Maintenance Conference and Exhibition

Cancellation and Other Policies

By registering for this meeting you signify that you have read, understand, and agree to abide by AFPM's policies on registration, housing, cancellation, spouse/guest registration, and fees.

REGISTRATION POLICY: Those who are present at the site of an AFPM meeting and/or occupy a hotel room in the AFPM room block to conduct business with industry personnel gathered for that meeting are expected to register for that meeting and pay the registration fee, whether or not they attend a specific function.

FEE POLICY: Eligibility for member and exhibitor rates is based on membership information and exhibitor status currently on file with AFPM. If you incorrectly indicate fees, the corrected fees will be charged to your credit card.

SPOUSE/GUEST POLICY: A guest is a spouse/significant other, friend or an adult child (18 years old or older) who is not in an industry-related occupation. A co-worker, an associate or spouse who works within the industry may not use the Spouse/Guest Registration category. Guests are not permitted to work in the exhibit booths. Children under 18 are not permitted in the exhibit hall.

CANCELLATION POLICY: Registration cancellations may be made on-line or submitted in writing faxed to 202.835.0467 or e-mailed to RMC@afpm.org. Substitute conference registrations may be made in advance or on arrival with no penalty. Substitutions must be submitted in writing to RMC@afpm.org.
Cancellations may be made by April 20, 2012 with no penalty. Written cancellations postmarked, faxed, or emailed between April 21 and May 7, 2012 will receive a refund of fees, less a $50 processing fee. No refunds after May 7, 2012. No telephone cancellations.

ONE-DAY PASS & SEMINAR REFUND POLICY: Cancellations may be made by April 20, 2012 with no penalty. Written cancellations postmarked, faxed, or emailed between April 21 and May 7, 2012 will receive a refund of fees, less a $25 processing fee. No refunds after May 7, 2012. No telephone cancellations.

On-line late registration runs from April 21 - May 11. After May 11, registration may be done on-site in San Antonio.

NO SUIT-CASING PLEASE: Please note that while all meeting registrants are invited to the exhibition, any non-exhibitor registrant who is observed to be soliciting business in the aisles or other public spaces, in another company's booth, or in violation of any portion of the AFPM Exhibition Policy will be asked to leave the show floor. Please report any violations you may observe to show management.

ETHICAL RESPONSIBILITY AND PROFESSIONAL AND PERSONAL CONDUCT CODE

The American Fuel & Petrochemical Manufacturers (“AFPM”) has adopted the following “Ethical Responsibility and Professional and Personal Conduct Code” (hereinafter, “the Code”). Every member of AFPM, their designated representatives, and non-member attendees at all AFPM meetings and forums agree to abide by the Code as a condition of membership in AFPM and attendance and participation at AFPM meetings and forums.

The Code requires the following of all individuals attending AFPM meetings and forums:

• Adherence to the AFPM bylaws and the AFPM policies and procedures, as adopted by AFPM’s Board of Directors.
• Strict compliance with federal antitrust laws.
• Adherence to all applicable federal and state laws.
• Maintenance of the highest level of professional and personal ethical behavior while attending AFPM meetings and forums.
• Prevention of certain behaviors, including harassment, violence, intimidation and discrimination of any kind involving race, color, religion, national origin, gender, sexual orientation, age, disability or, where applicable, veteran or marital status.
• Assurance that conduct at all times and in all professional and personal dealings with each other and other attendees is with the highest level of integrity and courtesy.
• Sharing of knowledge and expertise as speakers at AFPM educational events and sessions whenever practicable, without soliciting or explicitly promoting their own organization's products or services.
• Working to instill public and consumer confidence in the petrochemical and refining industries, its member companies, and its professionals, avoiding any action conducive to discrediting members of AFPM.
• Refraining from scheduling general attendance meetings, receptions or other events at times that conflict with substantive programming or social events at AFPM meetings without express written permission of AFPM.

Failure to abide by the Code may result, for the first offense, in informal censure of a company or individual by the AFPM Executive Committee. If violations of the Code continue after such an informal censure, a company may be subject to expulsion from AFPM, or an individual to exclusion from participation in AFPM activities, by the Board of Directors.

ENTERTAINMENT POLICY: We ask your cooperation in observing Association policy on activities held in conjunction with any AFPM meeting:

• Meetings or social activities should not be scheduled that take registrants away from AFPM programs and NPRA-sponsored activities;
• Any company sponsoring a function to which 25 or more people are invited should outline its plans for advance approval by AFPM. In general, such functions will be approved if they do not unduly take registrants away from AFPM-sponsored activities;
• All representatives of companies sponsoring hospitality activities are expected to register for the meeting;
• Hospitality suites are expected to close by 1:00 a.m.;
• Food, beverage and service personnel (bartenders, hostesses, etc.) must be obtained through the hotel catering department;
• Suite promotional activities are to avoid the use of elaborate entertainment, expensive door prizes, suite attendance solicitation by individuals who are not full-time employees of the sponsoring company, or other similar activities.